Frequently Asked Questions

Everything you need to know about your journey to healthier hair and scalp.

When can I expect to see results from Divi products?

Consistency is key. While individual results vary, most customers begin to see a noticeable improvement in scalp health and hair appearance within 90 days of daily use.

Are Divi products safe for color-treated hair?

Yes, our entire line is formulated to be color-safe, sulfate-free, and paraben-free to ensure your hair stays vibrant while improving its overall health.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental United States. You will receive a tracking number via email as soon as your order leaves our warehouse.

What is your return policy?

We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, please contact our support team to initiate a return or exchange.

Do you offer a subscription service?

Yes, you can subscribe to your favorite products to save 15% on every order and ensure you never miss a day of your scalp health routine.

Are your products vegan and cruelty-free?

Absolutely. Divi is proud to be 100% vegan and cruelty-free. We never test on animals and use only high-quality, clean ingredients.